The future of agents is about becoming not a good agent or a great agent but a High Performance Agent.

So, what’s the difference? There are seven traits that make a High Performance Agent.

If my clients are struggling to perform at their highest level, I find this approach can really help and have discovered that these traits are common with agents who write seven figures. 

Trait No.1: Constant State of Growth 
With high performance agents it is always about how can they can keep growing week by week, month by month and year by year. For this type of agent, not to keep growing is like a foreign concept. Look at always expanding your skills, talents, mindset. Get yourself into a growth process. It’s simple, you are either in Growth Mindset or Fixed Mindset. Make the right choice.

The five areas I believe you should strive for growth in are:

1) Spiritual
2) Mental
3) Physiological
4) Relationships
5) Skills

Trait No.2: High Level of Responsibility
Always take 100% of responsibility with anything and everything in your life.  If you take responsibility and ownership you will begin to work at a different level so therefore it’s never about blaming the market or others.

Trait No.3: Love the Process
It’s the process that you love each day that will give you the necessary outcome. Most agents don’t like or love processes. You can’t achieve great things life without a difficult process or struggle. Learn to love the process. Most people focus on the outcome and aren’t prepared for the process or hard work. Change how you approach the process.

Trait No.4: Spring Loaded Towards Action
You’ve heard the saying ‘Just Do It’. That is what the high-performance agents do, they don’t dwell, think or ponder they just take massive action. Don’t get stuck with paralysis analysis. Make sure your focus is in action not inaction. So just do it.

Go through the rest of your life being one of the rare individuals that’s not a good agent or a great agent but a high performing agent.

Trait No.5: Run Toward Your Fears
The brave eat their fear before the fear eats them. One of the daily practices excellent high performance agents is that they do something that stretches them and causes them to confront their limits. That’s how you build self-confidence and become invincible. Push Risk. Hug change. Go for your biggest opportunities.

Trait No.6: Persistent Level of Determination
Failure is quitting before you have reached your outcomes. High performing agents are able to pursue their outcomes and not quit till the job is done. You only fail when you quit on going for the outcome. It’s not about the setbacks, falling short or missing the goal.

Trait No.7: Do Not Be a Lone Wolf
You can’t do this on your own. You know your strengths and weaknesses. A team will always outperform an individual. Learn to empower others, delegate and trust people. Get a coach and think BIG to start building a team in the new financial year! 

Go through the rest of your life being one of the rare individuals that’s not a good agent or a great agent but a high performing agent.

About Claudio Encina

Claudio Encina is a highly regarded Australian real estate coach, speaker, mentor and trainer. With more than 20 years industry experience, including almost a decade as a leading agent in Sydney, Claudio is driven by his passion for helping clients implement proven sales techniques, systems, strategies and skills to increase their productivity and profitability in all market conditions. Contact him via email or at

Get in touch


Back to top


One Agency

One Agency is a revolution in real estate, empowering both individual real estate professionals and established agencies to take control of their future and bring an entirely new level of service to clients.

Subscribe to the blog for our latest news updates